Support
Support
Search the docs and tutorials, or send us a message — we read every one.
DocumentationSetup and customisation guides for each theme.
TutorialsStep-by-step walkthroughs and videos.
FAQLicences, updates and compatibility.
Your downloadsGet the latest version of your themes.
How support works
Real help from the people who built your theme
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Send your request
Use the form below with your theme name, a link to the page and what you expected to happen.
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We reply personally
A real person from our team answers — typically as soon as we can.
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Fixed and followed up
We work with you until it is solved, and ship theme fixes in the next update.
Send us a message
Include your theme name, WordPress version and the steps to reproduce any issue.
Support scope
What theme support covers
Included
- Help installing and activating the theme
- Fixing bugs in the theme
- Questions about theme features and settings
- Guidance on importing the demo content
Not included
- Custom code or design changes
- Problems caused by third-party plugins
- Hosting and server configuration
- Writing or adding your content
Need something custom? Tell us about it — we are happy to point you in the right direction.
Self-help